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1plus Privacy Policy — Our Commitment to Protecting Your Data

Your personal information matters to us. Here you'll find a clear and transparent overview of what data you provide on 1plus, how it's used, and how it's kept safe.

Last updated: January 1, 2026
Written in Bengali
Reading time: 8 minutes
Table of Contents

This Privacy Policy ("Policy") explains how 1plus ("we", "Platform") collects, uses, and protects your personal information when you use our website and mobile application. By using our services, you consent to the practices described in this Privacy Policy.

We believe privacy is a fundamental right. That's why our privacy policy is written in plain, straightforward language — no complex legal jargon — so you always know exactly what's happening with your data.

In brief: We only collect what's necessary, never sell data to third parties, and keep everything secured with SSL encryption.
Section 2

What information we collect

We collect various types of information when you register and use 1plus. Each piece of data is collected for a specific reason — always with the goal of providing you with a better experience.

Data Type Example Why we collect data
Identity Information Name, date of birth, national ID number Account Verification & KYC
Contact Information Mobile number, email address Account Login & Notifications
Financial Information BKash/Nagad number, transaction history Deposit & Withdrawal Process
Device Information IP address, device type, browser Security Verification & Fraud Prevention
Usage Data Betting history, preferred games Service Improvement & Personalization
Location Data Country and city (approximate) Ensuring regional service availability

Data is collected directly from you (at registration), automatically (via cookies and log files), or through third parties (payment providers, KYC services).

Section 3

How Your Information Is Used

1plus uses your information only for specific, legitimate purposes. In line with our Privacy Policy, your data will not be used for any new purpose without your consent.

  • To create and manage your account and ensure secure login.
  • To process deposits, withdrawals, and betting transactions.
  • To prevent fraud, money laundering, and unauthorized access.
  • To verify your identity through KYC.
  • To personalize your betting experience based on your preferences.
  • To provide customer support and resolve complaints.
  • To send you notifications about promotional offers and bonuses (with your consent).
  • To meet legal obligations and respond to requests from relevant authorities.
  • To improve the platform and develop new features.
Responsible Gaming: By analyzing your betting patterns, we can identify potential signs of problem gambling and offer support when needed. This is done solely for your protection.
Section 4

Who we share your data with

The most important thing to know about 1plus's Privacy Policy is this — we never sell your personal information to third parties. However, your data may be shared in certain specific circumstances:

  • Payment Providers: Solely to process transactions with mobile banking partners such as bKash, Nagad, and Rocket.
  • KYC Service Provider: Limited information is shared with trusted third parties solely for identity verification purposes.
  • Regulatory Authority: When required by law, in response to requests from the Government of Bangladesh or law enforcement authorities.
  • Technology Partners: With server hosting and cybersecurity service providers, who are bound by strict confidentiality agreements.
To be clear: Your information is never sold or shared with advertisers, data brokers, or marketing companies.
Section 6

Data Security Measures

To protect your privacy, 1plus has implemented both technical and organizational security measures. Our security team monitors servers and data around the clock, 24 hours a day.

  • 256-bit SSL/TLS Encryption: All data transmitted between you and our servers is fully encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security applied at the time of account login.
  • Secure Data Centers: Your data is stored in secure, internationally certified data centers.
  • Access Controls: Only authorized personnel can access information on a need-to-know basis.
  • Regular Security Audits: Regular system audits are conducted by third parties.
If a security breach or suspicious activity is detected, we will notify you immediately and take all necessary steps.
Section 7

Data Retention Period

We retain your information only for as long as necessary to provide our services or meet legal obligations. Any data no longer required is automatically deleted after the designated period.

Data Type Retention Period
Account & Identity Information 5 years after account closure
Financial Transaction Records 7 years (as required by law)
Betting History Duration of account + 3 years
Customer Support Contact 2 Years
Log Files & Device Information 90 days
Marketing Consent Records Until consent is withdrawn
Section 8

Your Rights

Under our Privacy Policy, you have the following rights over your personal information. To exercise any of these rights, contact us at support@1plus.ws.

1
Right to Know You have the right to know what information we hold about you and how it is used.
2
Right of Access You may request a copy of the personal data we hold about you.
3
Right to Rectification You may request corrections or updates to any inaccurate or outdated information.
4
Right to Erasure You may request the deletion of your data, provided there are no legal obligations requiring us to retain it.
5
Right to Object You may object to the processing of marketing messages or specific types of data.
6
Right to Data Portability You may request a copy of your data exported in a structured, portable format.
Section 9

Protection of Minors

1plus strictly prohibits providing services to anyone under 18. Our privacy policy and registration process are specifically designed to prevent minors from participating.

  • We do not knowingly collect any information from individuals under the age of 18.
  • Age verification is mandatory at the time of registration.
  • Any account found to belong to a minor is closed immediately.
  • Parents concerned about their child's safety can reach us at support@1plus.ws.
Section 10

Contact & Complaints

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us. We aim to respond within 72 hours.

  • Email: support@1plus.ws
  • Response Time: Within 72 hours (on business days)
  • Language: Support is available in both Bengali and English
  • Live Chat: Log in to the platform and speak directly with Support
Policy Changes: If any changes are made to this privacy policy, we will notify you in advance via email or platform notification. Your consent will be obtained before any updated policy takes effect.

Why your data is safe with 1plus

Our privacy policy isn't just on paper — it's applied at every level in practice.

End-to-End Encryption
Every transaction and data transfer is protected with 256-bit SSL encryption, so no one can intercept your information in transit.
Your Data Is Never Sold
We never sell your personal information to advertisers or third parties. Your data belongs to you alone.
Full control is in your hands
You can request to view, correct, or delete your data at any time. No complications.
Retained for a defined period
Data is automatically deleted once it is no longer needed. Nothing is retained without a reason.
Regular Security Audits
Third-party experts regularly assess our systems to identify and address any vulnerabilities.
Transparent Communication
If our Privacy Policy changes, we will inform you in advance. There are no surprise updates.
Get Started Safely

Your data is safe — play with complete peace of mind

You've read 1plus's Privacy Policy — now you know exactly how your data is protected. Register today and start your journey on Bangladesh's trusted Sports Betting platform.

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