Safe & Responsible Gaming

1plus Responsible Gaming — The Complete Guide to Safe Betting

Sports betting should be fun — not a burden. 1plus believes every player needs to know their limits and play responsibly. On this page, we've put together all the tools and information you need to stay safe.

18+
Age Restriction
24/7
Support Services
72 hours
Self-Exclusion Process
100%
Privacy
Section 01

What Is Responsible Gaming?

Responsible gaming means treating betting as a form of entertainment — not a source of financial pressure or emotional dependency. On the 1plus platform, responsible gaming means setting your own limits, knowing when to stop, and seeking help if problems arise.

Millions of people across Bangladesh bet on cricket, football, and other sports every day — mostly just for the fun of it. But when betting stops being fun, when you feel the urge to place bigger bets just to chase a loss, that's when it's time to step back.

1plus's responsible gaming policy is built on three core principles: Awareness, control, and support. We want every player to understand their own situation, stay in control, and get support when they need it.

Please note: Betting is never a reliable source of income. Think of it as entertainment — just like going to the cinema or watching cricket at the ground. Only spend what you can afford to lose without it affecting your life.
Section 02

Signs of Problem Betting

Problem betting isn't always easy to recognize. Read through the signs below carefully. If two or more apply to you, it's time to take responsible gaming steps now.

Betting more to try to recover losses after a loss
Lying to family or friends to cover up betting
Using money meant for essential expenses on betting
Feeling restless or irritable when you can't bet
Neglecting work, studies, or family
Betting with borrowed money or loans
Trying to stop betting but can't
Constantly thinking about betting
Warning: There's no shame in recognizing these signs. It's a problem with a solution. 1plus is always here for you — reach out at support@1plus.ws or use the Self-Exclusion tool below.
Section 03

1plus Responsible Gaming Tools

1plus provides every user with multiple control tools to help them stay safe. These can be activated directly from your account settings. Using these tools is a smart part of responsible gaming.

  • Deposit Limit: Set a maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set. If you increase a limit, the change takes effect after 7 days.
  • Loss Limit: Set a limit on how much you're willing to lose within a given period. Once you hit that limit, your account will automatically stop you from playing.
  • Session Time Limit: Set a daily limit for how long you spend on the platform. Once that time is up, you'll be logged out automatically.
  • Reality Check: View your gaming summary at set intervals — full details on how long you've been playing and how much you've wagered.
  • Cooling-Off Period: Temporarily suspend your account for 1 day to 6 weeks. Deposits and betting are unavailable during this time.
  • Self-Exclusion: Permanently close your account for anywhere between 6 months and 5 years. Once activated, all bonus offers will also be suspended.
How to activate: Log in to your account → Settings → Responsible Gaming, and choose the limits that work for you. For any issues, email us at support@1plus.ws.
Section 04

How the Self-Exclusion Process Works

If you feel betting is getting out of control, Self-Exclusion is a practical step to take. At 1plus, the process is simple, quick, and completely confidential. Follow the steps below:

1
Log in to your account Log in to your 1plus account with your mobile number and password.
2
Open Profile Settings Click the profile icon in the top right corner and select "Settings".
3
Go to Responsible Gaming Click the "Responsible Gaming" tab and select the "Self-Exclusion" option.
4
Set a Duration Choose the duration that works for you — 6 months, 1 year, 3 years, or 5 years.
5
Confirm Verify your OTP. Your account will be closed within 72 hours. No betting or deposits will be permitted during this period.
Direct Support: If you're unable to do it through Settings, email us directly at support@1plus.ws. Write "Self-Exclusion Request" in the subject line. We'll take action within 24 hours.
Section 05

Minor Protection

1plus is strictly for users aged 18 and above. Keeping minors away from betting is the most critical part of our responsible gaming policy, and we take several measures to ensure this.

  • Your date of birth and national ID number are verified at the time of registration.
  • A copy of a government-issued ID must be submitted during the KYC process.
  • Suspicious accounts are flagged for immediate verification and suspended if necessary.
  • Parents can raise concerns about their child's account by contacting support@1plus.ws.
Advice for Parents: Use parental control software on home computers and devices. Have an open, honest conversation with your child about the risks of online betting.
Section 06

Practical Tips for Safe Betting

Responsible gaming doesn't mean stopping altogether. It means participating in the sports you love with a clear head and smart habits. Follow the tips below to keep betting an enjoyable experience, always.

  • Set a budget in advance: Set aside a separate betting budget at the start of each month. Once that's gone, no more betting for the rest of the month.
  • Keep a cool head: Don't bet when you're angry, upset, or under the influence. Your judgment suffers in these states, and the chances of losing go up.
  • Don't chase your losses: "One more win and I'll get it all back" — that's the most dangerous thought you can have. Accept your losses and move on.
  • Take a break: Take at least a 10–15 minute break every hour. Use the session time limit tool to help with this.
  • Let your family know: Hiding your betting only makes things worse. Let the people close to you know how much you're playing.
  • No guaranteed wins: Skill plays a role in betting, but outcomes are never guaranteed. Never assume a win is certain.
Need help?

If betting feels like it's getting out of hand, reach out to us. We won't judge you — we'll help.

support@1plus.ws
24/7 Support
Completely Confidential
Quick Self-Verification

In the past month, has betting ever caused arguments with your family?

Why 1plus Believes in Responsible Gaming

We're more than just a betting platform — we want you to stay happy, healthy, and safe.

Player Well-Being Is Our Top Priority
1plus believes a happy, healthy player is our greatest asset. That's why all responsible gaming tools are available completely free of charge.
Loss Limit & Smart Alerts
You'll receive automatic alerts when you've lost a set amount. Your account looks out for you.
Session & Time Controls
Track how long you've been playing. Once your set time is up, an automatic break kicks in.
Personal Support Team
Our Responsible Gaming team is available 24/7 for whatever you're going through. We're here to help, not to judge.
Confidentiality guaranteed
All self-exclusion and limit information is kept completely confidential. Your decision is yours alone — no one else will know.
Awareness & Education
Players are kept informed about responsible gaming through regular blog posts, guides, and notifications.

Verify Yourself

Answer the questions below to see where your betting habits stand.

1
Did you bet more than your budget last month?
No, never Sometimes Yes, often
2
Have you bet more to try to recover money you lost?
No Sometimes Yes, repeatedly
3
Have you hidden your betting activity from family or friends?
No Once or twice Yes, regularly
4
Do you feel restless or low when you're unable to bet?
No Sometimes Yes
5
Have you bet instead of spending time on daily responsibilities or family?
No Sometimes Yes, often

Responsible Gaming Tools

You can activate these tools directly from your account.

Deposit Limit
Cap your deposits on a daily, weekly, or monthly basis. Takes effect immediately once set.
Loss Limit
Once you've lost a set amount, your account will automatically stop all betting activity.
Session Time Limit
Decide in advance how long you'll spend on the platform each day.
Reality Check
Check your betting summary at regular intervals — how long you've been playing and how much you've spent.
Cooling-Off Period
Temporarily pause your account for 1 day to 6 weeks.
Self-Exclusion
Take a long-term break of anywhere from 6 months to 5 years. All promotional communications will be stopped.

Frequently Asked Questions

Answers to the most common questions about responsible gaming.

Yes. Any balance remaining in your account after Self-Exclusion is activated can be withdrawn. You just won't be able to make new deposits or place bets. Contact support@1plus.ws to request a withdrawal.

Lowering your deposit limit takes effect immediately. However, if you want to increase it, the change will only take effect 7 days after your request. This delay is intentional — to give you time to reconsider.

Cooling-Off is a short-term break lasting 1 day to 6 weeks. Your account reopens automatically once it ends. Self-Exclusion is longer-term — from 6 months to 5 years. When the period ends, you'll need to submit a request to reactivate your account, and a cooling period will apply.

Start with a calm, direct, and empathetic conversation — express concern without criticism. Let them know that 1plus has responsible gaming tools available. If you need further guidance, email us at support@1plus.ws and we'll be happy to help.

Age is verified at registration. If it's later found that a user is under 18, their account will be closed immediately and any deposited funds will be returned. Parents or guardians can raise a concern at support@1plus.ws.

Absolutely. Any limit or self-exclusion you set is stored only in our database. No other user or acquaintance can access or find out about it in any way. Your privacy is our highest priority.
Start Safe

Play responsibly, win happily

Join 1plus, set your own limits, and enjoy betting purely as entertainment. We're always here for you.

For users aged 18+ only. Please play responsibly.

বাংলা